Twilio whatstapp templates blocks newline

handyman_hank

Im using Twilio's whatsapp templates service, but when one of the strings has a newline, it fails to sent the message. tried to replace with /n and other options, didnt work. how can i do this? it's kind of the point of my business, without this option i dont really have a point to use their service. if someone knows another service that allows this, might also be helpful.

Originally asked by binyamin alony on Stack Exchange (stackoverflow) (CC BY-SA 4.0).

uphilltech

Great question — answering as the UphillTech team:

WhatsApp message templates can contain line breaks but you need to make sure that the message contains the very same content -- including the same kind of line break ( \n vs \r vs \n\r ). Another way of achieving the same result, is by using the Content Editor and the Content API . This way you can define your templates in the Twilio Console and reference their SID in the program code. // Download the helper library from https://www.twilio.com/docs/node/install // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure const accountSid = process.env.TWILIO_ACCOUNT_SID; const authToken = process.env.TWILIO_AUTH_TOKEN; const...

Full answer by IObert: https://stackoverflow.stackexchange.com/a/76704631 (CC BY-SA 4.0).

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