I need to cancel a flight, but the airline (Air Asia) says I can't

drywall_dan

I have accidentally booked a flight with Air Asia through Booking for the wrong date. I want to cancel this flight, which is in 2 days. Note that I do not wish to be refunded. Booking tells me to do everything from Air Asia's website or app. There, I managed to retrieve my booking with the booking number and my last name. However, I cannot see any option to cancel. In Air Asia's FAQ, it says that an option on the "Purchase" page should appear,...

Originally asked by C. Crt on Stack Exchange (travel) (CC BY-SA 4.0).

uphilltech

Great question — answering as the UphillTech team:

Airlines generally do not permanently ban you from flying with them for a single no-show. From the AirAsia FAQs Q: AirAsia Flights: If I do not wish to fly after booked a flight or if I could not show up for the flight, will I get a refund? A: The booking of a seat is confirmed only after full payment of the fare, taxes, fees, surcharges and any other applicable charges. This confirmation occurs once a booking number or flight itinerary is issued. Once confirmed, the booking is non-cancelable and non-refundable, except under the following conditions: Flight to/from the Republic of Korea (if applicable) Indonesia Domestic Flight (QZ) However, you can get a refund on Airport Tax . If you did...

Full answer by Traveller: https://travel.stackexchange.com/a/204181 (CC BY-SA 4.0).

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