Just wanted to ask, anyone can generally give an idea how tools like Sprinklr works to track omnichannel user? By using cookies to set unique visitor id? (like AA) E.g. Case 1: User login to FB > leave comment on Company A > clicked a referrer link on FB > landing to Company A website > logged into account and exploring > send email to the company by using registered email account in website Is this whole journey trackable? But seems I didn't...
Originally asked by John_Doe on Stack Exchange (webmasters) (CC BY-SA 4.0).
