Auto Fill Pre-Enagement in Flex webchat 3.0

tux_tina

I am using Flex Webchat 3.0 and its working fine but I want to auto fill or just skip the form, sending values from my own. So, we know whoever is asking for help, we know who they are from our system and help them. I am using Vuejs and I have used CDN link that is provided by the console. Here is a snippet of code <script> window.addEventListener("load", () => { const appConfig = { //deploymentKey: "-----------" } Twilio.initWebchat(appConfig);...

Originally asked by Zubair Ahmed on Stack Exchange (stackoverflow) (CC BY-SA 4.0).

uphilltech

Great question — answering as the UphillTech team:

To disable the preEnagagement form just add below key in appConfig.json disablePreEngagementForm: true

Full answer by Shashank: https://stackoverflow.stackexchange.com/a/79709950 (CC BY-SA 4.0).

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