INFOBIP message is Pending and Not sent when using custom sender name

reno_rita

So i have purchased a alphanumeric sender name on infobip. then status is "Rejected" and the customer support told me to ignore it. and when i send an SMS using POSTMAN with my sender name it is not delivered and has PENDING_ENROUTE status. so does anyone know why this is happening and how to fix it?

Originally asked by Mohammed Bekele on Stack Exchange (stackoverflow) (CC BY-SA 4.0).

uphilltech

Great question — answering as the UphillTech team:

It sounds to me that your account is not fully set up yet, or that you have not registered the sender/made necessary checks for the country you are sending to. See the infobip docs for more information.

Full answer by Sara Zorović: https://stackoverflow.stackexchange.com/a/79684433 (CC BY-SA 4.0).

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